You have a question? We've got the answer!
Am I a good fit for the team?
Are you motivated, curious and want to have a lasting impact in healthcare? Then your chances are good.
Disclaimer: dog lovers preferred.
Can I also send you an unsolicited application?
Even if there is no suitable role advertised for you at the moment, we are happy to receive your unsolicited application!
Can I apply for a job?
We are always looking for new, motivated talent. You can find our open positions under "Career". But even if we don't have anything you are interested in advertised at the moment, we'd be happy to receive your unsolicited application.
Can your product be customized?
Every use case is unique. That's why we designed our technology from the start to best meet the individual needs of our partners.
Do you allow home office?
We support the new working conditions that COVID-19, in particular, has brought us. That is why we also support the possibility of working from home.
Do you have access to user data?
Since we do not collect any personal data by design, and do not link the anonymous data in such a way that we could potentially re-identify you, the use of our technology is as secure and safe as it gets.
Do you provide a ready to use solution?
If you want start right away, you can customize our White Label and easily embed it in your digital environment.
Do you work together with medical doctors?
We have our own team of medical doctors who verify the quality of every single piece of information in the medical database based on reference literature and experience from the medical practice.
How can the Medical API be technically integrated?
Our API supports integration with cross-platform mobile solutions and does not require native components. However, some of the mobile SDKs are built for specific native environments.
How do you ensure the quality of the medical content?
Our medical content is created and validated in cooperation with the Thieme Group, tailored to our offering. On top of that, we have our own team of medical doctors and editors who ensure we adhere to the highest quality.
How do you protect sensitive health data?
Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Austria. This ensures that health data stored with us never leaves the European Union.
How does the pricing model work?
We generally pursue a usage-based pricing model. Depending on the use case, company size and time horizon, flat-rate agreements are also a possibility.
How is XUND pronounced?
[ksʊnt] noun. English speakers can try "xsoond".
Fun fact: XUND is the German word for healthy. Although, we opted for the non-official dialect-spelling, widely used in Austria and southern Germany. The correct form would be ‘gesund’.
How much does it cost to participate in the program?
The program consists of a flat monthly fee adjusted to the size and needs of your company. Send us your application with the relevant information and we will send you a non-binding offer and further information.
In which languages is the medical content available?
Currently we offer our content in English, German, Hungarian and Italien. If needed, we are able to provide a new language in cooperation with our partner Lengoo in up to 12 weeks.
Is all content created or reviewed by medical doctors?
Our technology is based on two pillars, one quantitative and one qualitative. Using AI, several million medical publications are analyzed and then reviewed again by our doctors with literature and practical experience. So it's the symbiosis of both worlds and our standardized quality assurance systems that make the difference.
Is it possible to try the Medical API for free?
You can request access for a 30-day trial period by applying here. This will give you enough time to make sure that our technology is well suited for your needs.
Is it still possible to invest?
Being a growth-oriented startup, fundraising is always a topic of high relevance. After the round is before the round, so we are always happy to get in touch with potential investors who are interested in joining us on our journey. If you would like to stay up to date with our latest developments and fundraising activities you can sign up for our newsletter or get in touch directly with Tamás, who is managing our fundraising activities.
Is there documentation for the Medical API?
We provide easy and well-structured documentation for our API to ensure simplicity of integration. The SDK documentation will be available soon.
So where do I get this top-notch espresso now?
It’s available in our office in Vienna, in the immediate vicinity of Stephansplatz. But in addition to our headquarters in Vienna, we also have a location in Budapest. This is no coincidence because two of the three co-founders are native Hungarians.
What are some example projects and sources?
To see our technology in action, you can test the solution from our partners from Wiener Städtische (Chatbot integration), Generali Mobile Health (Native App) or DoctorBox (Native App).
What are the requirements to qualify for the program?
We usually provide our technology to major healthcare institutions. However, to really have an impact we also want to open up to the young guns in the industry. That is why the main criteria we are looking at are the company's age, turnover and customer base.
What are the use cases?
Our B2B(2C) model opens up completely new use cases across the entire healthcare industry, e.g. for insurance companies, hospitals and pharmaceutical companies. After all, we want to be the operating system for tomorrow's healthcare and help our customers to digitalize the patient journey holistically.
What diseases do you cover?
Our AI can automatically analyze millions of medical publications and process data on over 4.000 medical conditions. However, in order to provide our users with statistically relevant and meaningful results, XUND prioritizes the most common medical conditions out of this dataset, that account for the vast majority of illness cases.
What do you do better than Dr. Google?
Every single piece of information in our medical database is based on peer-reviewed medical literature. Using artificial intelligence, our decision algorithms can process more than 2 million medical publications to analyze over 4,000 disease patterns. While Google suggests the condition with the best search engine optimization, XUND helps to identify the medically and statistically most relevant causes.
What does a collaboration with you look like?
We provide access to our Medical API and help healthcare companies to build native patient journeys on top of it. At the end of the day, it's also always a collaborative process of co-creation.
When is Android available?
We are working at full speed on the launch of the Android version. To get a first impression, you can sign up for our beta phase.
Where are the data centers located?
The data centers of our cloud provider Exoscale are certified according to ISO 9001 and ISO 27001 and are located in a military building in Vienna.
Where can I find more details about your privacy practices?
Where can I request a non-binding offer?
We are pleased about your interest and check every request carefully. The best and most structured way is to use our contact form. We will get back to you as soon as possible.
Where do you have offices?
We currently have 2 offices in the heart of Europe – in Vienna and Budapest. The third office opened in London in fall 2022. Find more information here.
Which cloud provider do you work with?
We have a partnership with the largest Austrian telecommunications company A1 Telekom and therefore also use the services of Exoscale, a 100% subsidiary based in Switzerland.
Which languages are spoken at XUND?
Whether German, English, Hungarian or Viennese - you will sooner or later hear all these languages spoken at XUND. You should primarily be able to speak English, although some positions also require German or Hungarian language skills. You can find the exact requirements in the respective job description.
Who are the people behind XUND?
Tamás, Lukas and Zoltán started XUND in 2018, having been friends for more than 25 years. In the meantime, the team has grown to over 40 employees in offices in Vienna, Budapest and London. Find more information here.
Who can use the app?
We want to treat the health of our users responsibly. That is why we have set a minimum age of 18 years. In addition, there are a few restrictions that we, as a medical device manufacturer, have to define. You can find more information about this in the user manual of the app.
Who is currently invested in XUND?
We closed our first institutional financing round in March 2020, when the Haselsteiner Familien Privatstiftung through Peak Pride and the Tyrolean Business Angels GmbH joined our shareholder team. The founders, however, still hold the majority of the company's shares.
Why did you start XUND?
We were driven by our passion for entrepreneurship and healthcare. From the very beginning, our vision was to create a digital interface between patients and the healthcare system, helping to improve the quality of and accessibility of healthcare.
Why do you focus on partnerships?
Only through a joint effort will we succeed in improving the quality and accessibility of healthcare. That's why we have taken a partnership approach from the very beginning, working with universities, research institutions and innovative companies of all sizes.
Your question wasn't on the list?
Tell us your question and we will be happy to answer it. We also appreciate any suggestions or requests.