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About XUND
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Am I a good fit for the team?

Are you motivated, curious and want to have a lasting impact in healthcare? Then your chances are good.

Disclaimer: dog lovers preferred.

Can I also send you an unsolicited application?

Even if there is no suitable role advertised for you at the moment, we are happy to receive your unsolicited application!

Can your product be customized?

Every use case is unique. That's why we designed our technology from the start to best meet the individual needs of our partners.

Do you allow home office?

We support the new working conditions that COVID-19, in particular, has brought us. That is why we also support the possibility of working from home.

Do you also have an offer for startups?

We want to give like-minded companies the opportunity to grow with us. This offer is really aimed at the young guns of the industry, so the main criteria we are looking at are the company's age, turnover, and customer base. Learn more on our Fast Track Program.

Do you have access to user data?

Since we do not collect any personal data by design, and do not link the anonymous data in such a way that we could potentially re-identify you, the use of our technology is as secure and safe as it gets. 

Do you offer a free trial?

You can try out our technology for up to 30 days in our developer environment to explore its full potential. If you are interested, get in touch and request access here.

Do you provide a ready to use solution?

If you want to start right away, you can customize our white label and easily embed it in your digital environment. 

Do you work together with medical doctors?

We have our own team of medical doctors who verify the quality of every single piece of information in the medical database based on reference literature and experience from the medical practice.

How can I apply for a job?

We are always looking for new, motivated talent. You can find our open positions under "Career". But even if we don't have anything you are interested in advertised at the moment, we'd be happy to receive your unsolicited application. 

How can the Medical API be technically integrated?

Our API supports integration with cross-platform mobile solutions and does not require native components. However, some of the mobile SDKs are built for specific native environments.

How do you ensure the quality of the medical content?

Our medical content is created and validated in cooperation with the Thieme Group, tailored to our offering. On top of that, we have our own team of medical doctors and editors who ensure we adhere to the highest quality.

How do you protect sensitive health data?

Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Austria. This ensures that health data stored with us never leaves the European Union.

How does your pricing model work?

We don't believe in a one-size-fits-all approach to healthcare. The modular pricing we offer allows you to create a personalized version of XUND and only pay for what you really need. Learn more about our pricing tiers here.

How is XUND pronounced?

[ksʊnt] noun. English speakers can try ‘ksoond’.

Fun fact: XUND is the German word for healthy. Although, we opted for the non-official dialect spelling, widely used in Austria and southern Germany. The correct form would be ‘gesund’.

How much does it cost to participate in the fast track program?

The program consists of a flat monthly fee adjusted to the size and needs of your company. Send us your application with the relevant information and we will send you a non-binding offer and further information.

In what languages are your products available?

Currently, we offer our products in English, German, Hungarian, French, Dutch, and Italian. If needed, we are able to provide a new language in cooperation with our partner Lengoo in up to 12 weeks.

Is all content created or reviewed by medical doctors?

Our technology is based on two pillars, one quantitative and one qualitative. Using AI, several million medical publications are analyzed and then reviewed again by our doctors with literature and practical experience. So it's the symbiosis of both worlds and our standardized quality assurance systems that make the difference.

Is it possible to try the Medical API for free?

You can request access for a 30-day trial period by applying here. This will give you enough time to make sure that our technology is well suited for your needs.

Is it still possible to invest?

Being a growth-oriented startup, fundraising is always a topic of high relevance. After the round is before the round, so we are always happy to get in touch with potential investors who are interested in joining us on our journey. If you would like to stay up to date with our latest developments and fundraising activities you can sign up for our newsletter or get in touch directly with Tamás, who is managing our fundraising activities.

Is there documentation for the Medical API?

We provide easy and well-structured documentation for our API to ensure simplicity of integration. The SDK documentation will be available soon.

So where do I get this top-notch espresso now?

It’s available in our office in Vienna, in the immediate vicinity of Stephansplatz. But in addition to our headquarters in Vienna, we also have locations in Budapest and London. 

What are some example projects and sources?

To see XUND in action, you can check out selected reference projects that are built on our technology. 

What are the requirements to qualify for the fast track program?

We usually provide our technology to major healthcare institutions. However, to really have an impact we also want to open up to the young guns in the industry. That is why the main criteria we are looking at are the company's age, turnover and customer base.

What diseases do you cover?

Our AI can automatically analyze millions of medical publications and process data on over 4.000 medical conditions. However, in order to provide our users with statistically relevant and meaningful results, XUND prioritizes the most common medical conditions out of this dataset, which account for the vast majority of illness cases. Today, this is more than 500 illnesses.

Where are the data centers located?

The data centers of our cloud provider Exoscale are certified according to ISO 9001 and ISO 27001 and are located in a military building in Vienna.

Where can I find more details about your privacy practices?

If you would like to exercise any of your GDPR data protection rights (see point 3 of our privacy policy), or simply have questions about what happens to your data, feel free to email us at privacy@xund.ai. Our data protection team will be happy to answer your questions.

Where do you have offices?

We currently have 3 offices in Europe. Our headquarter is in Vienna, but we also have locations in Budapest and London. Find more information here.

Which cloud provider do you work with?

We have a partnership with the largest Austrian telecommunications company A1 Telekom and therefore also use the services of Exoscale, a 100% subsidiary based in Switzerland.

Which languages are spoken at XUND?

Whether German, English, Hungarian or Viennese - you will sooner or later hear all these languages spoken at XUND. You should primarily be able to speak English, although some positions also require German or Hungarian language skills. You can find the exact requirements in the respective job description.

Who are the people behind XUND?

Tamás, Lukas, and Zoltán started XUND in 2018, having been friends for more than 25 years. In the meantime, the team has grown to over 50 employees in offices in Vienna, Budapest, and London. Find out more about the people behind XUND here.

Who can use the app?

We want to treat the health of our users responsibly. That is why we have set a minimum age of 18 years. In addition, there are a few restrictions that we, as a medical device manufacturer, have to define. You can find more information about this in the user manual of the app.

Who do you serve?

Our B2B(2C) model opens up completely new use cases across the entire healthcare industry, e.g., for insurance providers, digital health companies, hospitals and pharmaceutical companies. After all, we want to be the operating system for tomorrow's healthcare and help our customers to digitalize the patient journey holistically.

Who is currently invested in XUND?

XUND has successfully raised a total of €7.5 million through three funding rounds. The support for XUND comes from a pool of eight investors, with the latest additions being MMC Ventures and MassMutual Ventures. Learn more about our investor relations here.

Why did you start XUND?

We were driven by our passion for entrepreneurship and healthcare. From the very beginning, our vision was to create a digital interface between patients and the healthcare system, helping to improve the quality of and accessibility of healthcare.

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