Become the first digital touchpoint to guide your customers' patient journey.
Payers

Become the first digital touchpoint to guide your customers' patient journey.

Transforming the way payers engage with healthcare.

Build automated digital patients interactions that support your customers in their decision-making and empower them to take the right steps at the right time.

1 | Living room

Sam suspects that she might have an illness she has already had in the past. However, she is not quite sure. Therefore, she starts an Illness Check.

Illness Check
Illness Check
Medical Content
Medical Content

2 | Urgency level: Consultation recommended

The check confirms her suspicion and recommends she consults with a doctor. Even though it is not an emergency, she should seek medical attention to treat her illness.

Illness Check
Illness Check
Medical Content
Medical Content
Data Insights
Data Insights

3 | Telemedicine

Sam is recommended a telemedicine consultation and provided with a doctor who specializes in the required field. Her Illness Check results are forwarded so she can be treated quickly and effectively.

Illness Check
Illness Check
Provider Directory
Provider Directory
Data Insights
Data Insights

4 | Follow-up or monitoring

Sam is provided with continuous monitoring of her symptoms and recovery through automated digital patient interactions and tips to speed up her recovery and to stay healthy.

Patient Monitoring
Patient Monitoring
Medical Content
Medical Content

Step into the future of healthcare with XUND's API-first technology.

XUND provides the operating system for digitizing the patient journey with flexible integration into your existing and future digital assets.

Promote robust health literacy
Promote robust health literacy

Provide your policyholders with the industry’s first class IIa certified medical device with market-leading quality and accuracy.

Navigate patients to the appropriate care setting
Navigate patients to the appropriate care setting

Enable actionable pathways that span from care-at-home to telemedicine to in-person clinical visits and provide relevant urgency levels.

Delight policyholders with an end-to-end digital patient experience
Delight policyholders with an end-to-end digital patient experience

Engage your policyholders where they are with your trusted brand, and route them to your other appropriate digital channels through XUND’s API-first flexible approach.

Don't just take our word for it. Read what our clients have to say.

Sonja Steßl

“Healthcare is a top priority at Wiener Städtische Versicherung, so we want to enable low-threshold access to the best care and prevention. We are pleased to have found an optimal cooperation partner in XUND and are proud to be taking an important step into the future of e-health together. Because the medicine of tomorrow is digital.”

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Sonja Steßl
Deputy General Manager
Wiener Städtische Versicherung
Dr. Markus Homann

“I am convinced that this partnership is the right step into a future in which digitization will contribute more and more to improving health in society. With XUND, we have found an innovative way not to leave our customers alone with Dr. Google.”

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Dr. Markus Homann
Managing Director
Generali Health Solutions

Happy patients and happy clients, powered by XUND.

Wiener Städtische Versicherung

Wiener Städtische Versicherung joined forces with XUND in 2021 to offer their customers a digital health assistant. By building on XUND's Patient Interaction Suite, Wiener Städtische Versicherung could create a personalized and user-friendly healthcare experience and ensure a seamless journey tailored to their customers' needs.

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Want to know more? Here are some of the most frequently asked questions for you.

Can your product be customized?

Every use case is unique. That's why we designed our technology from the start to best meet the individual needs of our partners.

How do you ensure the quality of the medical content?

Our medical content is created and validated in cooperation with the Thieme Group, tailored to our offering. On top of that, we have our own team of medical doctors and editors who ensure we adhere to the highest quality.

Do you have access to user data?

Since we do not collect any personal data by design, and do not link the anonymous data in such a way that we could potentially re-identify you, the use of our technology is as secure and safe as it gets. 

How do you protect sensitive health data?

Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Austria. This ensures that health data stored with us never leaves the European Union.

How can the Medical API be technically integrated?

Our API supports integration with cross-platform mobile solutions and does not require native components. However, some of the mobile SDKs are built for specific native environments.

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