Illness Check

Target and activate patients with specific conditions

Proactively target individuals with a specific medical condition to offer timely support and connect them to relevant services. By analyzing user-provided data, Illness Check evaluates the likelihood of 540+ predetermined conditions, identifies alternative causes, and supports informed decisions for care pathways within your ecosystem. Symptom Check and Illness Check are part of the same medical device.

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What you get

The industry’s first Illness Check based on a class IIa medical device under the MDR
Structured outputs in PDF and FHIR format for better triage and documentation
540+ covered conditions and over 21,000 symptom variants

Target audience

Individuals who already have a hypothesis about a possible illness. They may have done some research or consulted a doctor and now seek a second opinion.

Real-world applications

Seamless navigation

Based on the outcome of the assessment, Illness Check guides users to actionable pathways, such as specialists or digital services.

Targeted pre-qualification

Identify individuals with a specific medical condition before offering them a particular medical service, such as a telemedical consultation or at-home testing.

Tech-enabled second opinions

Enable users to assess the likelihood of a specific illness and help them make informed decisions about their next steps.

Illness Check in numbers

With comprehensive coverage of all prevalent conditions, Illness Check delivers reliable guidance at scale and can be seamlessly adapted to meet your language and localization needs.

540+

conditions

21000+

symptom variations

languages

Extend the patient journey with add-on services

Data Insights Ecosystem Management Patient Intent Healthcare Providers Medical Library

Understand your population’s health and make smarter decisions

Our Client Hub provides insights into basic usage trends and can be upgraded with the Data Insights add-on. This unlocks more detailed and granular analytics, such as identifying the most frequently reported symptoms, illnesses, or risk factors by demographic group, and understanding changes in user needs over time. These insights help you detect trends, optimize service offerings, and make data-driven decisions about product development or regional offerings – all while ensuring the protection of your users’ personal data.

Seamlessly integrate your healthcare services

The Ecosystem Management add-on lets you link specific assessment outcomes to your own products or services, such as your existing network of physicians or clinics. By doing this, your users are actively connected to care and pathways that reflect your service infrastructure, helping you to orchestrate automated patient journeys.

Capture user needs with targeted, customizable questions

The Patient Intent add-on allows you to ask users customized questions before they start a Symptom Check or Illness Check, as well as on the report page after completing the assessment. By integrating Patient Intent, you can gather actionable insights while improving engagement and tailoring the user experience across your healthcare platform.

Connect users to nearby healthcare providers

Using structured check results, Healthcare Providers recommends relevant next steps tailored to each user’s needs. These pathways may include recommendations for local general practitioners (GPs) or specialists, nearby pharmacies, or digital health solutions. As the range of available healthcare providers varies from country to country, XUND adapts the recommendations to suit the specific locations. This ensures that users receive personalized and localized healthcare options, optimizing their journey toward better health outcomes.

Provide users with trustworthy illness fact sheets

The Medical Library offers in-depth fact sheets on the most prevalent conditions that were developed in collaboration with medical writers from the Thieme Group, a renowned German authority in medical publishing. Alongside the built-in medical content – which includes basic information on common conditions and over 160 actionable self-care tips – the add-on provides users with reliable resources to help them better understand their symptoms, treatment options, and prognosis.

Discover why we are the partner of choice

DoctorBox

DoctorBox integrated XUND's Medical API into their super-app in July 2022, expanding its proprietary services. Patients now have access to advanced healthcare functionalities. The seamless integration of XUND's technology enhances patient control and transforms the way healthcare is delivered.

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Want to know more?

What diseases do you cover?

Our AI has the capability to automatically analyze millions of medical publications and process data on over 4,000 medical conditions. The live XUND database contains more than 540 illness variants, covering a large majority of the most frequently occuring diseases.

In what languages are Symptom Check and Illness Check available?

Currently, we offer our Symptom Check and Illness Check in English, German, Hungarian, French, Italian, and Portuguese. If needed, we can provide a new language in 8-12 weeks.

How do you ensure the quality of your products?

We meet numerous regulatory requirements and have received various certifications, amongst which is a class IIa certification under MDR for Symptom Check and Illness Check. This approach enables us to offer a superior medical device that surpasses competitors in medical, regulatory, and technical aspects. For additional details regarding our adherence to industry best practices, please take a look at our Certifications page.

Are there any legal aspects to consider when integrating a medical device?

No. We built our products so that the API itself is the certified medical device. This means you can integrate and use them safely without becoming a medical device manufacturer or undergoing certification and audits yourself.

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