Power digital care with certified pre-triage
Fully compliant with German telemedicine regulations
Anlage 31c compliant
Anlage 31c BMV-Ä mandates a structured pre-triage process before video consultations in Germany. Symptom Check and Illness Check both fulfill all formal requirements, enabling you to deliver compliant pre-triage immediately.
Certified medical devices
Unlike basic questionnaires or uncertified AI bots, our patient-facing solutions are certified medical devices according to the EU MDR, meeting the highest standards for safety and clinical accuracy.
Seamless platform integration
Our products can be easily connected with your existing telehealth software, patient portals, or apps. They add a standardized pre-triage component across your digital channels and assisted telemedicine (aTM) touchpoints.
Drive smarter patient journeys
Provide a compliant pre-triage functionality
MDR-compliant pre-triageWhen a patient experiences symptoms and accesses your telemedicine platform, they are guided through a structured, MDR-certified intake assessment. Based on their input, our Symptom Check performs an automated clinical evaluation to determine urgency and care needs. The system then routes the patient to the appropriate care pathway within your ecosystem – initiating a telehealth consultation or recommending over-the-counter products and self-care options for mild symptoms. By embedding directly into your existing infrastructure, this workflow standardizes intake compliance before the clinician-patient interaction begins, creating a seamless digital experience for your users.
Don't just take our word for it
“Adding XUND’s medical API helped us develop a highly advanced and smooth patient journey. It ensures a seamless experience for patients from symptom identification to outcome, setting it apart as one of the most sophisticated approaches on the market.”
“Customer focus has always been at the core of Doktor24. With XUND, we can significantly enhance the assessment process, allowing our patients to identify the root cause of their symptoms conveniently from their homes, utilizing the internet while relying on a trusted source.”
“I am convinced that this partnership is the right step into a future in which digitization will contribute more and more to improving health in society. With XUND, we have found an innovative way not to leave our customers alone with Dr. Google.”
“Healthcare is a top priority at Wiener Städtische Versicherung, so we want to enable low-threshold access to the best care and prevention. We are pleased to have found an optimal cooperation partner in XUND and are proud to be taking an important step into the future of e-health together. Because the medicine of tomorrow is digital.”
Trusted by healthcare innovators
