Symptom Check

Empower your patients to better understand their symptoms.

Avoid costly doctor visits with our 24/7 Symptom Check, powered by XUND's AI-driven medical knowledge base of 520+ conditions and 21,000+ symptom variants. Easily store and share structured patient information in PDF and FHIR compliant formats. The Symptom Check and Illness Check modules are part of the same medical device.

What you get

What you get

  • The industry’s first Symptom Check based on a class IIa certified device.

  • The highest medical accuracy and reliability.

  • The easiest integration via API, SDKs, or Web App.

Target patients

Target patients

Patients who are experiencing first symptoms, have not yet received a final diagnosis, and need guidance on what could be causing their problems and where to find help.

Empowering partners, elevating care.

Navigating patients within your digital ecosystem

Navigating patients within your digital ecosystem

Our Symptom Check offers personalized guidance, and can facilitate seamless navigation to specific actionable pathways, such as telemedicine services, digital health solutions, or specialized care programs.

Providing a digital front door

Providing a digital front door

The Symptom Check interaction plays a pivotal first-step role in collecting and passing on essential data to the Hospital Information System to improve medical decision-making and outcomes.

Preliminary assessment before a consultation

Preliminary assessment before a consultation

The preliminary assessment with our Symptom Check offers valuable insights into potential diagnoses and probable causes of the patient's symptoms before the actual consultation takes place.

Extend the patient journey with add-on services.

Client Hub

In-depth usage & data insights.

An intuitive interface for partners to explore our solutions and technology. The Client Hub is the central touchpoint with XUND when it comes to integrating and working with our Patient Interaction Suite. Usage Analytics provides information on how users interact with the medical modules, for example, the number of API calls in a given period or the number of patients who completed the assessment. A basic version of the Customer Hub is included by default and can be extended with the Data Insights, and Ecosystem Management add-ons.

Medical Content

Self-care tips for at-home treatment.

The Medical Content add-on contains basic information about the most common diseases and 90+ self-care tips that can assist patients in managing their symptoms at home. The content was developed by the medical team of XUND, complies with ISO 13485 & MDR standards, and thus meets the highest quality standards. A basic version of the Medical Content add-on is included by default.

Medical Library

Empower patients with expert knowledge.

The Medical Library serves as a comprehensive repository of in-depth fact sheets covering the most prevalent diseases, offering detailed insights into diagnosis, treatment, and prognosis. These fact sheets are meticulously developed by our in-house team of doctors in collaboration with the Thieme Group, a renowned authority in medical publishing. The Medical Library provides patients with a reliable source of information, empowering them with expert knowledge to make more informed decisions about their health and well-being.

Healthcare Providers

Search for nearby healthcare providers, doctors, and specialists.

Leveraging the data from the modules, the Patient Interaction Suite presents relevant treatment pathways tailored to each individual. These pathways may include recommendations for local General Practitioners (GPs) or specialists, nearby pharmacies, or digital health solutions. As the range of available healthcare providers varies from country to country, XUND adapts the recommendations to suit each patient's specific location and needs. This ensures that patients receive personalized and localized healthcare options, optimizing their journey toward better health outcomes.

Data Insights

Gain a deeper understanding of patient interactions.

Data Insights presents you with more detailed and granular insights into the precise results of patient interactions. This add-on provides relevant information such as the most common symptoms within a specific age group or the diseases most frequently searched for in our Illness Check. By leveraging Data Insights, healthcare providers and organizations can gain a deeper understanding and intelligence from patient interactions. This enables them to make data-driven decisions, identify trends, and enhance their services to better cater to their target audience.

Ecosystem Management

Seamlessly integrate your healthcare services.

The Ecosystem Management functionality allows you to seamlessly integrate your existing network of physicians, clinics, or other, digital healthcare services. It enables you to create links between specific conditions or medical specialties and your network of services. By doing this, your patients are automatically provided with the right partner-specific service based on the assessment, such as appointment booking or telemedicine providers.

Discover why we are the partner of choice.


In 2022, Generali Health Solutions GmbH partnered with XUND to enhance the digital patient journey and leverage its AI-based technology. XUND provides features that help complete the comprehensive healthcare experience offered by the Generali Mobile Health app.

Learn more See all projects

Want to know more? Here are some of the most frequently asked questions for you.

How many symptoms do you cover?

To maximize the flexibility of our Medical Engine and allow the algorithms to work efficiently, we have developed a comprehensive, multi-layered symptom database structured around symptom groups. For a better user experience, we aggregated the symptoms into more than 360 groups and distinguished more than 21,000 specific symptom variations using follow-up questions.

How does your pricing model work?

We don't believe in a one-size-fits-all approach to healthcare. The modular pricing we offer allows you to create a personalized version of XUND and only pay for what you really need. Learn more about our pricing tiers here.

Do you provide a ready-to-use solution?

If you want to get started right away, our Web App is the ideal option. It allows you to customize our white-label solution and easily integrate it into your digital ecosystem. If you're interested in seeing an example of how this can be implemented, take a look at our reference project with Doktor24.

Is there documentation for the Medical API?

We provide easy and well-structured documentation for our API to ensure simplicity of integration. The SDK documentation will be available soon.

How do you protect sensitive health data?

Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Austria. This ensures that health data stored with us never leaves the European Union.

We are committed to achieving compliance with both GDPR and HIPAA regulations by controlling access to sensitive data and encrypting all personal information during storage and transmission. This way, we can guarantee the safe and secure usage of our technology.

Step into the future of healthcare.