While health insurance providers traditionally find themselves positioned at the end of the patient journey, they often lack control over claims and timely intervention. Moving to the beginning of the patient journey and taking a more proactive role in the healing process allows insurers to save costs, stay competitive, and improve medical outcomes. In this white paper you'll discover:
- How insurers can become more involved in the patient journey
- How to unlock hidden knowledge about policyholders' pain points
- A case study about the Austrian insurer Wiener Städtische Versicherung
