The best of both worlds. Human and Artificial Intelligence.
The interaction between humans and AI offers the best of both worlds. This combination enables us to meet the highest standards of performance and safety as a medical device.
Highest quality through clearly defined processes.
All our solutions are certified as Class IIa medical devices and therefore meet the highest quality and safety standards in the industry.
We use technology where it makes sense. By leveraging AI, we can automatically analyze and process millions of medical publications to create the baseline for our algorithms.
The practical knowledge of doctors combined with millions of medical publications and groundbreaking technology create the perfect symbiosis between humans and AI.
Trust is good, control is better.
Our technology is certified as a Class IIa medical device. This means that an independent Notified Body, in our case TÜV Süd, verifies our compliance with norms and standards in annual audits.Download certificate
The safety of our products has absolute priority for us, therefore all key processes in the company are certified according to ISO 13485:2016. This quality management system ensures that the highest standards of performance and safety are reliably met.Download certificate
As part of our commitment to data security, XUND is ISO 27001:2013 certified. We have taken this step to ensure that our Information Security Management System adheres to international data privacy standards – protecting the most valuable information.Download certificate
Being a medical device manufacturer, we have to adhere to a large number of regulatory requirements, which are ensured by compliance with standards. In addition to the ISO 13485-compliant quality management system, we meet the requirements of the following relevant standards, directives and laws:
- Medical Devices Regulation (MDR) 2017/745
- Medical Devices Act and relevant regulations
- EN ISO 14971:2019
- EN 62304:2006 + A1:2015
- EN 62366-1:2015
- EN 82304-1:2017
In addition to this, we comply with all local regulations in countries where we market our product.
Committed to security and data protection.
State-of-the-art encryption methods
By using state-of-the-art encryption methods when transferring and storing health information, we guarantee the security and privacy of sensitive data.
Sophisticated database architecture
We prevent unauthorized access to data through structural and technological barriers. No one other than the user can view personal health data.
Data centers in Austria and Switzerland
By relying on local storage with certified data centers, we ensure that no sensitive information leaves the European legal area.
The knowledge of millions built into one health solution.
Data analysis with AI
Our artificial intelligence can analyze millions of medical publications from the literature and process data on over 4.000 medical conditions.
Review by doctors
Our team of doctors then verifies this information qualitatively and enriches it with reference literature and practical experience.
Medical stress test
We verify our technology with thousands of real life case studies. This is the most objective way to test accuracy of our system.
Through ongoing testing with real users, we ensure that our medical algorithms work as intended and meet the defined requirements.
Convincing medical accuracy and reliability.
We verify the medical accuracy of our technology in medical stress tests. This happens continuously and on the basis of thousands of case studies from the literature. The goal is to identify the verified diagnosis from the case study as a possible outcome. This has proven to be the most reliable method of testing medical accuracy under objective conditions.
Tested with XUND v.1.4.0 based on case studies by Semigran et al. 2015.
Benchmark with case studies from the standard literature.
In order to objectively assess the quality of XUND also in comparison to other solutions, we assessed the 45 case studies from one of the most frequently cited publications in the domain. These case studies are regularly used by researchers to evaluate medical accuracy, most recently by Ceney et al. 2021.
- Dry skin
- Crusts on the skin
- Reddening of the skin
- Atopic dermatitis
- Non-servere allergic reaction
- Skin fungus
- Lower-back pain
- General back pain
- Reddening of the skin
- Blisters on the skin
- General malaise
- Non-severe allergic reaction
- Breathing difficulties
- COVID-19 infection
- Common cold
- Facial pain
- Runny nose
- Sinus infection
- Common cold
- Abdominal pain
- Stomach ulcer
- Eye pain
- Swelling of the eyes
- Red eyes
- Knot in the eyelid
- Speech disorders
- Weakness of individual muscles
- Swelling of the skin
- Reddening of the skin
- Insect sting allergy
Always one step ahead.
In the study conducted by Ceney et al. 2021, 9 symptom checkers were analyzed and compared with each other. The correct condition was identified in only 51.0% of the cases by our competitors. On average, 22.2 questions were required before a decision could be made.
Using the same data set from the study, XUND identifies the correct condition in 93.3% of cases and asks an average of only 20.3 questions. This outperforms all comparable solutions in medical accuracy and most of them in process speed.
You want to know more? We have collected some of the most frequently asked questions for you.
Do you work together with medical doctors?
We have our own team of medical doctors who verify the quality of every single piece of information in the medical database based on reference literature and experience from the medical practice.
How do you ensure the quality of the medical content?
Our medical content is created and validated in cooperation with the Thieme Group, tailored to our offering.
Is all content created or reviewed by medical doctors?
Our technology is based on two pillars, one quantitative and one qualitative. Using AI, several million medical publications are analyzed and then reviewed again by our doctors with literature and practical experience. So it's the symbiosis of both worlds and our standardized quality assurance systems that make the difference.
What diseases do you cover?
Our AI can automatically analyze millions of medical publications and process data on over 4.000 medical conditions. However, in order to provide our users with statistically relevant and meaningful results, XUND prioritizes the most common medical conditions out of this dataset, that account for the vast majority of illness cases.