Symptom Check

Navigate users to the right care

Help users understand their symptoms and take the right next step. Symptom Check identifies the most likely causes and navigates them to the right care within your ecosystem, helps reduce avoidable visits, and supports better health outcomes. Symptom Check and Illness Check are part of the same medical device.

What you get

What you get

  • The industry’s first Symptom Check based on a class IIa medical device under the MDR
  • Structured outputs in PDF and FHIR format for better pre-triage and documentation
  • 540+ covered conditions and over 21,000 symptom variants

Target audience

Users who are experiencing symptoms and seeking guidance on possible causes and recommended next steps in care.

Real-world applications

Seamless navigation

Seamless navigation

Symptom Check facilitates outcome-specific navigation to personalized pathways, such as telemedicine services or other digital health solutions.

Pre-consultation assessment

Pre-consultation assessment

A preliminary assessment with Symptom Check offers users valuable insights into potential causes before the actual consultation takes place. 

Patient profile insights

Patient profile insights

Symptom Check results help you segment large user cohorts and tailor your services and coverages according to their needs. 

Symptom Check in numbers

With comprehensive coverage of the most prevalent conditions, Symptom Check delivers reliable guidance at scale and can be seamlessly adapted to meet your language and localization needs.

540+
conditions
21000+
symptom variations
7
languages

Extend the patient journey with add-on services

Data Insights

Understand your population’s health and make smarter decisions

Our Client Hub provides insights into basic usage trends and can be upgraded with the Data Insights add-on. This unlocks more detailed and granular analytics, such as identifying the most frequently reported symptoms, illnesses, or risk factors by demographic group, and understanding changes in user needs over time. These insights help you detect trends, optimize service offerings, and make data-driven decisions about product development or regional offerings – all while ensuring the protection of your users’ personal data.

Ecosystem Management

Seamlessly integrate your healthcare services

The Ecosystem Management add-on lets you link specific assessment outcomes to your own products or services, such as your existing network of physicians or clinics. By doing this, your users are actively connected to care and pathways that reflect your service infrastructure, helping you to orchestrate automated patient journeys. 

Healthcare Providers

Connect users to nearby healthcare providers

Using structured check results, Healthcare Providers recommends relevant next steps tailored to each user’s needs. These pathways may include recommendations for local general practitioners (GPs) or specialists, nearby pharmacies, or digital health solutions. As the range of available healthcare providers varies from country to country, XUND adapts the recommendations to suit the specific locations. This ensures that users receive personalized and localized healthcare options, optimizing their journey toward better health outcomes.

Patient Intent

Capture user needs with targeted, customizable questions

The Patient Intent add-on allows you to ask users customized questions before they start a Check, as well as on the report page after completing the assessment. By integrating Patient Intent, you can gather actionable insights while improving engagement and tailoring the user experience across your healthcare platform.

Medical Library

Provide users with trustworthy illness fact sheets

The Medical Library offers in-depth fact sheets on the most prevalent conditions that were developed in collaboration with medical writers from the Thieme Group, a renowned German authority in medical publishing. Alongside the built-in medical content – which includes basic information on common conditions and over 160 actionable self-care tips – the add-on provides users with reliable resources to help them better understand their symptoms, treatment options, and prognosis.

Discover why we are the partner of choice

Generali

In 2022, Generali Health Solutions GmbH partnered with XUND to enhance the digital patient journey and leverage its AI-based technology. XUND provides features that help complete the comprehensive healthcare experience offered by the Generali Mobile Health app.

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Gibt es eine White-Label-Lösung für eine sofortige Integration?

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